Privacy policy

1. What Information We Collect

When you interact with our website, place an order, contact us, or subscribe to updates, we may collect the following personal information:

• Full name

• Email address

• Phone number

• Shipping/billing address

• Order and payment details

• Measurement information (for custom garments)

• Personal preferences related to your order

• IP address and browser/device information (through cookies)

2. How We Collect Information

We collect your information when:

• You place an order or make an inquiry

• You fill out a contact form or subscribe to our newsletter

• You provide measurements or preferences for custom designs

• You interact with our website (cookies and analytics tools)

• You engage with us via social media or email

We may also receive your information from trusted third parties, but only if you have provided consent for them to share it with us.

3. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Personalize your shopping experience

• Provide customer support

• Communicate important updates (e.g., order status, shipping, policies)

• Improve our website and services

• Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Security

We take appropriate technical and organizational measures to protect your personal data. Access to your information is limited to team members who need it to provide services.

5. Your Rights

You have the right to:

• Access, update, or delete your personal data

• Object to or restrict processing

• Withdraw consent at any time

• File a complaint with a data protection authority

To exercise these rights, contact us at [email protected].

6. Cookies

We use cookies to enhance user experience, analyze website traffic, and serve relevant content. You can control or disable cookies in your browser settings at any time.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before sharing any data.

8. Making a Complaint

If you have concerns about how we handle your data, please contact us at [email protected]. We will investigate your complaint and respond within 15 working days. If you remain unsatisfied, you may escalate the issue to your local data protection authority.